Frequently Asked Questions

Everything you need to know about our gourmet sweets.

Are Candy Kittens sweets vegan-friendly?

Yes! We are proud to say that our entire range of gourmet sweets is 100% vegan and made without any animal-derived gelatine.

Do you use natural flavors and colors?

Absolutely. We believe in high-quality ingredients, which is why we only use natural flavors and colors derived from real fruit juices and plants.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor its journey.

Is your packaging recyclable?

We are committed to sustainability. Our bags are designed to be recyclable at soft plastic collection points found in most major supermarkets.

Can I return my order if I change my mind?

Due to the perishable nature of food products, we can only accept returns if the items are faulty or damaged upon arrival. Please contact our support team for assistance.

Do your sweets contain allergens like nuts or gluten?

All our sweets are gluten-free. While we do not use nuts in our recipes, our products are packed in a facility that may handle nut products, so we recommend checking the specific label for allergen warnings.